Solutions

Artificial Intelligence Fraud Solutions

Artificial Intelligence (AI) Fraud Detection Payment Solutions protect the entire merchant ecosystem

Understanding fraud risk in the payment ecosystem

Global Card not Present (CNP) fraud is 8x higher than at point of sale1.

With the surge in e-commerce transactions, fraudsters are refining their strategies. Transaction fraud presents a significant hurdle for acquirers, payment service providers, and payment facilitators affecting merchants, and customers. The incorporation of technologies such as artificial intelligence (AI) and Machine Learning (ML) enhances fraud detection capabilities. 

Acquirers can enhance real-time fraud detection by evaluating and comprehending merchant and payment risks, monitoring transaction fraud, and leveraging AI and Machine Learning fraud detection software. Additionally, incorporating merchant risk scores helps protect the entire merchant ecosystem and can also enhance risk management initiatives. 

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How AI and Machine Learning are used in fraud detection

AI payment fraud solutions are securing billions of transactions monthly and are utilized by many of the world’s leading financial institutions. 

AI, coupled with Machine Learning, provides real-time intelligence, creating a powerful risk identification tool to better help reduce fraud, decrease chargebacks and approve more legitimate transactions.

 
 
AI Fraud Comparison Table
The AI Evolution – Fraud Management Comparison
Without AI Fraud Technology With AI Fraud Technology
Increase in chargebacks Reduce fraud and approve more legitimate transactions
Block legitimate transactions Better insight into a merchant’s customers
Lose merchant and consumer trust Real-time analysis to prevent fraudulent behaviour and improve consumer experience
Reduce revenue working with poor fraud management Expand sales and boost the retention of customers
Leave merchants vulnerable against attacks Reduce false positives leading to increased revenue

Partnering on AI fraud solutions with Brighterion, a Mastercard company

Powered by Brighterion, a Mastercard company we have launched our gateway-agnostic, anti-fraud integrations – Transaction Risk Management and Merchant Monitoring solutions. These services leverage Brighterion’s AI and Machine Learning to provide real-time analysis and enable acquirers to use advanced technology to better help protect themselves and merchants from fraud. 

 
 
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Evaluate Merchant Risk with Merchant Monitoring powered by Brighterion

The Merchant Monitoring solution is an AI-driven platform that can help acquirers detect patterns and anomalies that could indicate potentially fraudulent activity by merchants. It can also help acquirers to meet compliance requirements by regularly monitoring and verifying the transaction activity of each merchant.

Combined with rules and case management focused on detecting fraudulent merchants, acquirers can effectively monitor growing payment channels and transactions volumes. 

Prevent and detect fraudulent transactions with Transaction Risk Management powered by Brighterion

Leverage the power of AI to combat fraud

Transaction Risk Management enables acquirers to protect themselves and merchants from fraudulent behaviour across various areas, factors, and frameworks. This AI-driven platform allows acquirers to evaluate each payment transaction and leverages acquirer-level or merchant-specific rules to prevent fraudulent behaviors.

Reduce fraud and approve more legitimate transactions

Powered by Brighterion, every transaction undergoes real-time analysis, through AI modelling and rules predefined by the customer, using short and long-term variables to isolate patterns and spending trends. This approach aims to minimize fraud while approving a higher number of genuine transactions.

 
 

Artificial intelligence (AI) model and Rules Management make up Transaction Risk Management scoring framework

Transaction Risk Evaluation
Every transaction is evaluated by two systems:
AI model

Model checks against multiple transaction indices and compares them to patterns identified in historical data that is correlated with fraudulent use.

Versus the rules

The system checks against rules set by the customer within the Rules Management tool.

There are two kinds of rules: Action and Score.

  • Score rules aggregate in the final score of the transaction
  • Action rules have direct outcome either accept or reject

Action rules prevail over the Score rules.

Scoring logic of AI model and rules

Each system generates:

  • their own score
  • an accept/reject recommendation
  • reason codes and their details

Data from both Transaction Risk Management systems may be included in the output that is sent to the gateway.

Final score and recommendation is determined by Transaction Risk Management processing logic

Significant challenges in protecting against fraud and preventing false declines

Fraud Patterns and Statistics

Emerging fraud patterns require a more sophisticated approach to protect against fraud and to prevent false declines.

As such, the tools and solutions to combat fraud must allow fraud to be captured in real time to mitigate risk much earlier during the monitoring process.

94%
financial institutions actively pursuing multipurpose fraud solutions
47%
of new merchants are not profitable

The Gateway offers security solutions to adopt a more powerful approach

AI Solutions Section

Our AI-powered solutions secure billions of transactions monthly and are used and trusted by many of the world's leading organizations and governments.

01
EMV 3DS
authenticates the cardholder using industry standard protocols
02
Transaction Risk Management
is an AI-driven platform that evaluates each payment transaction and leverages merchant-specific rules to prevent fraudulent behaviors
03
Transaction Filtering
Is a core part of the gateway's functionality. Basic rules are applied to protect against fraud.

The Gateway offers security Transaction Risk Management

A scheme-agnostic, real-time solution that enables merchants to detect and protect themselves from fraud

Features and Benefits Section

also offered as a standalone service

Key Feature Components

AI in action: AI and machine learning deliver real-time insights, enhancing risk identification to reduce fraud, lower chargebacks, and approve more legitimate transactions
Ruleset and lists: in addition to the AI model, customers can establish merchant specific rules and rules linked to lists that adds value to assigning a final score to the transaction
Case management: customers can set rules to capture transactions for further investigation and learn from new risk patterns to enhance decision-making on accepting or rejecting transactions
Reporting: access to reports on the portal via Tableau. Aggregated metrics enable improved decisions with actionable insights
Gateway-agnostic solution: allows customers to authorize transactions through other payment gateways

Key Benefits

Merchant:
  • Leverages AI technology to reduce false positives
  • Optimizes transaction approval rates and fraud losses
  • Promotes a more positive consumer experience during checkout and improves customer satisfaction
  • Reduces cart abandonment
  • Drives sales revenue

Transaction Risk Management

Transaction Risk Management optimizes fraud detection and customer experience. AI and machine learning provide real-time intelligence, creating a powerful risk identification tool to better help reduce fraud, decrease chargebacks and approve more legitimate transactions.


Increase approvals and cart conversion
Enhance customer experience and satisfaction
Reduce fraud loss
Reduce false declines

Transaction Risk Management Value proposition

Transaction Risk Management is a scheme-agnostic, real-time solution that enables merchants to protect themselves from fraud

Transaction Process Flow
Solution: assessing every transaction from a risk perspective
Outcome: score per transaction and action triggered to the gateway
Reporting and analytics
Key Feature Components
AI in action
Merchant level
Ruleset and lists
Reporting
Case management
Gateway-agnostic

How Transaction Risk Management (TRM) works

  • Gateway customer transmits payment transaction data to the gateway
  • The data fields required for a pre-auth risk assessment are sent to TRM. List Management values/thresholds are managed via the user interface and passed to the TRM Rule Set/AI Model
  • TRM evaluates the transaction data using models and rules and generates a real-time response of Accept or Reject:
    > ‘Accept’ decision (A): the gateway actions the payment accordingly and sends the transaction to the issuer
    >‘Reject’ decision (R): the gateway actions the payment accordingly and sends a decline response to the customer
  • The transaction score and rules are provided to the gateway in real time and viewable via the user interface

Transaction Risk Management merchant benefits

Monitor and evaluate all points of interaction to address threats and maximize approvals

Transaction Process Flow & Value
Reduces cart abandonment
with a positive consumer checkout experience
Optimizes approval rates
by optimizing the balance between approval rates and fraud losses
Boosts revenue
with fewer abandoned carts, more transactions and less fraud
Protects brand reputation
and encourages loyalty
Enables confident expansion into new markets
without risking greater fraud losses